Shipping policy

Shipping Methods & Delivery

We will arrange delivery to the delivery address you provide on the Order. Delivery timeframes shown on the Website and/or Platforms or in the Order Confirmation are estimates only, and we do not guarantee delivery by the estimated date.

You are required to accept delivery of the Products at the time its offered for delivery. If you are unavailable or otherwise fail to accept delivery, we may make up to 3 additional delivery attempts. If delivery cannot be completed after 3 attempts due to reasons attributable to you, the order shall be deemed cancelled. In such event, we may recover from you reasonable costs directly incurred in attempting delivery and storing the Products. If you request that we leave the Products with a third party or at a location other than your specified delivery address, such Products shall be deemed delivered, and we shall not be liable for any loss, damage, or misplacement of the Products thereafter.

You must inspect all deliveries upon receipt and notify us of any damages to the Products within 48 hours of delivery.

We deliver across India.

●       Estimated delivery time is 3–10 business days (may vary by location).

●       Once shipped, tracking details will be shared via email/SMS.

Shipping Charges

●       Shipping charges are calculated at checkout.

●       Free shipping may be offered during promotions.

Order Tracking

●       Tracking updates are available once the product is shipped.

●       Customers should track using the carrier details provided.

Delays

●       Korraz is not liable for delays due to:

○       Weather

○       Carrier issues

○       Customs (for international shipping if applicable)

Incorrect Address

●       If you provide an incorrect address, extra charges apply for re-delivery.

●       Korraz is not liable for lost packages due to wrong address information.