Refund policy

1.Return 

1.1   You may return purchased Products within 7 Day from the date of delivery for a refund subject to below conditions.

·        Size is incorrect

·        Product received is defective (Manufacturing Defect )

·        Wrong Product was Delivered. (e.g. wrong colour, Wrong size or Faulty product/merchandise other than the one ordered etc.) 

1.2   To return a Product, you must initiate a return request via the website or WhatsApp within 7 Days from the date of delivery. If 7 days have gone by since your order delivery, unfortunately, we won’t be able to offer you a refund or exchange.

1.3 After Return Process is initiated.

·        Our designated delivery partner will arrange to collect the Product from the address provided at the time of delivery; OR

·        If for some reason  collection is not feasible, you will be  requested to ship the Product back to us at the address communicated by our customer support team. 

1.3   Return Product must be returned in its original, unused condition with all tags, labels, accessories, and packaging intact as you received it along with original receipt or invoice. It must be free from damage, stains, alterations, or signs of use.  You are responsible for  repacking the Product. Unless otherwise specified, you shall bear the cost of return shipping.

2. REFUND

2.1  All refunds are subject to inspection and verification at the time of Quality check at doorstep during pickup. If the returned Products are not, in our reasonable opinion, fully resaleable owing to your actions, whether through a damage of the product or the packaging, we reserve the right to refuse a refund partly or in total.

2.2 A refund shall not be processed in the following cases:

• If the product is returned after seven days
• If the item is used, worn, damaged, or not in its original packaging
• Product missing original tags, packaging, accessories or Invoice.
• Items under “Sale category” or “Non-Returnable” during purchase.

2.3Deductions may be made from refunds where such returned Products are returned in an unacceptable condition

2.4 You will be refunded by us to the credit/debit card or other payment method provided by you when the order was originally placed, to the extent permitted by applicable laws. The refund will be processed as soon as practicable but within fourteen (30) working days of the shipment status for the order being changed to “Picked Up” subject to inspection and verification of the Products

2.4  Refund Clauses

·        Refunds are processed within 30 Days of receipt and inspection of returned Products.

·        In case if we cancel your order, the refund will be processed within 7 days.

·        Refunds include the original price of the Product but exclude shipping, delivery, or handling charges.

Cancellation Policy

You may cancel an Order, in whole or in part, at any time prior to its dispatch via the website or WhatsApp. To cancel, contact support immediately with your Order ID.

You can check the dispatch status under "My Orders."

Once an Order has been dispatched, it cannot be cancelled and will be treated as a return.

We may cancel an Order internally by notifying you and processing a refund in accordance with the Refunds section

Exchange Policy

Exchange Period: You may request an exchange for a purchased Product within 07 days from the date of delivery, subject to the same condition standards specified in the Returns policy.

Eligibility for Exchange : Exchanges are strictly limited to the same Product category and model. 

Eligible reasons include:

·        Requirement of a different size ( of the exact same product )

·        If you received damaged or defective product.

·        Delivery of an incorrect Size or incorrect product.

Note :Exchanges for other colours of the same product are not allowed. Additionally, exchanges for entirely different product models or categories are not permitted.